Volunteer FAQ

Here we have collected all the frequently asked questions from volunteers.

General questions

We have shuttlebuses that goes back and forth from Oslo city centre and directly to Ekebergsletta during the festival. In addition to this, the local buses 23 and 34 goes continuously throughout the day - both before, during and after the festival. Tram number 13 and 19 back and forth from Sportsplassen is also a good alternative.

You need a valid Ruter-ticket to use these transport options (including the shuttle buses).

This can be collected at the accreditation booth by the main entrance.

Opening hours at the accreditation booth:

09:00-17:00 Sunday, Monday and Tuesday before the festival.

09:00-23:00 during the festival.

No, you receive one (1) festival pass as a volunteer with us. This is personal and cannot be given away, nor can it be divided into several day passes.

No, you get one (1) festival pass for the work you do. This can only be used by yourself, and you cannot give it to others. You also cannot split the festival pass into day passes.

Yes, read information about camps for volunteers here.

We recommend that all volunteers travel with public transportation to the festival area (e.g. our shuttle buses). But if you for some reason have to drive a car to the festival area, you can apply for a volunteer parking space.

Application form and information regarding volunteer parking will be sent to all volunteers via e-mail closer to the festival.

You get a festival pass (4 days), a volunteer t-shirt, volunteer-goods, one meal per shift and a certificate of work completed.

There is an age limit of 18 to work as a volunteer with us.

You send an e-mail to frivillig@tonsofrock.no. This must be done as soon as you know that you cannot work as a volunteer.

All information is communicated by email to volunteers. We also have a separate Facebook group for all volunteers. https://www.facebook.com/groups/torfrivillig

Shifts

The registration form for shifts closed at June 1st. If you are accepted through our waiting list, or you didn't get a chance to choose before the form closed, the volunteer leader in your assigned department will contact you directly with the available shifts.

You must work either 3 shifts before (set-up) or 2 shifts during the festival. We have the greatest need for volunteers during the festival.

Then you have to send an email to frivillig@tonsofrock.no and we will try our best to help you.

This close to the festival, there will be fewer shifts available, as most of the shifts are full. You will be contacted by the volunteer leader in your department - in some cases there will be a few shifts you can choose between.

It varies from department to department, but each shift lasts about 8 hours.

No. Most shifts are set up so that they overlap by at least 1-2 hours. Thus, it is not possible to work 2 full shifts in one day.

No. It is not possible for us to keep track of this, so if a shift is full, you must choose another.

If you want to work with one or more friends, you must ensure that you choose the same shifts.

During the festival

If something comes up that prevents you from working one or more of your shifts, we must be notified. You do this by informing either the staffing department or your own group leader as soon as possible. The telephone number for the staffing department as well as contact information for your group leader will be given out closer to the festival.

IMPORTANT! If you collect a festival pass without working all your shifts, you will be billed for the price of a festival pass. This means that if you pick up a festival pass without attending all your shifts, and also cannot present a doctor's certificate, you will be invoiced after the festival.

Yes, you get a break so you can get to the catering area, eat food and relax a bit. The break is not meant for you to be able to walk around and watch concerts, this must be done when you are not set up for a shift.

Yes, you get 1 meal during the break from your shifts. Water is always available both in the catering area and from water stations around the festival area. In addition, the wellbeing patrol sets up various depots with fruit, snacks, water and coffee near the various work areas.

You only get one volunteer shirt when you are at work. However, we have some volunteer shirts from previous years that you can get at check-in if you wish.

If you need to bring your own personal protective equipment, you will be told about it by your head of department when the festival approaches. We mostly have what you need, and you can bring your own if you wish.

We recommend that you bring a power bank. If not, you can buy a fully charged power bank at the festival site which can be exchanged when it is discharged for a new fully charged one (you only pay once and get to keep the power bank afterwards). It is not possible to charge in bars etc.

You should be at Ekebergsletta 30 minutes before your shift starts. 

We have two different check-in points: Innsjekk 1 (Check-in 1) and Innsjekk 2 (Check-in 2). You will find an overview of where the different departments checks in underneath:

Innsjekk 1 (Check-in 1)

  • Arena
  • Bar
  • Entrance
  • Merch
  • Environment
  • Security
  • Welfare & Catering
  • VIP

Innsjekk 2 (Check-in 2)

  • Camp
  • Artisttransportation
  • Backstage
  • Medic
  • Stage crew

You will find Innsjekk 1 by the main entrance. The booth is open from Sunday June 22nd.

You will find Innsjekk 2 by the camp entrance. The booth is open from Tuesday June 24th.

If you are working before the check-in booths are open, you will be given direct information about the meeting place from your department's volunteer leader.

It is possible to store your belongings during your shift at the waiting area by the main entrance (Innsjekk 1). Here you can store away a purse, backpack or tote bag that you don't want to bring when you are working.

Everything has to be put in one unit. Valuable items must be brought with you.

After the festival

You can get a certificate by sending an e-mail to frivillig@tonsofrock.no after the festival is over.